Our Process
Step 1
What we need from you:
1. A budget range
2. Your wish list, must-haves vs nice-to-haves
3. Any existing plans, LIM, or land information you already have
4. Your preferred timeframe
Typical timeframe: We’ll be in touch within 2–3 business days of your enquiry.
PRO TIP:
The more detail you give us upfront, the faster we can come back with an accurate picture, don’t hold back on the wishlist.
Step 2
What we need from you:
1. Access to the site
2. Any plans, sketches, or inspiration you already have
3. Council or LIM documents, if available
Typical timeframe: Usually 45–60 minutes on-site.
PRO TIP:
Photos of homes or features you like help us understand your style fast, even a Pinterest board is gold at this stage.
Step 3
What we need from you:
1. Timely decisions on layout and features as they come up
2. Prompt feedback on draft plans
Typical timeframe: Design typically takes 4–8 weeks; council consent processing varies, commonly around 20 working days once lodged, though it can extend if the council requests more information.
PRO TIP: Lock in structural and foundation decisions early, they’re the ones that move your budget the most.
Step 4
What we need from you:
1. Sign-off on the estimate
2. Open conversation if adjustments are needed to stay on budget
Typical timeframe: Usually within 2–3 weeks of final concept plans.
PRO TIP: This is the cheapest point in the whole process to trim scope if you’re tracking over budget, changing your mind mid-build costs far more.
Step 5
What we need from you:
1. Confirmation of final specifications, fixtures, finishes, and materials
Typical timeframe: Finalised once your consent application is lodged.
PRO TIP:
Fixed price means fixed. From here, the only thing that changes your price is a choice you make, not a surprise we spring on you.
Step 6
With your design and costs finalised, we’ll sign the contract, agree on your start date and get everything ready for construction. After we begin, we’ll walk you through your preconstruction pack, bringing all the key information about your new build together in one place. You’ll also meet your dedicated site contact, who will be
your go-to person throughout construction.
What we need from you:
1. Signed contract and initial payment as per the agreed schedule
2. Any pre-start site prep, access, services, permissions
Typical timeframe: Start dates are generally locked in around the time consent is approved.
PRO TIP:
Ask any final questions now, once we’re on site, the goal is momentum, not surprises.
You’ll have a direct line to your site contact throughout, no call centres, no chasing people down for answers.
The day we hand you the keys is a big one, for you and for us. Here’s how we make sure it’s done properly.